Are You a Manager Who Thinks You Don't Need Help?

Nicole James • October 28, 2025

 (And Why You're Wrong)

"I don't need management training. I've been doing this for years."


"My team performs well. We hit our targets."


"I know my people. I don't need someone else telling me how to manage them."


Sound familiar? I often meet managers who think they've got it all figured out. They're confident, experienced, and getting results.


But here's what they don't see… the conversations their team has about them when they're not in the room.


The best managers aren't those who never need help. They're those who actively seek it out.


The Blind Spots You Can't See


🎯 You think your team tells you everything Reality check: They don't. People tell their manager what they think their manager wants to hear. They save the real feedback for their colleagues, partners, and exit interviews.


📊 You mistake compliance for commitment Your team does what you ask because they have to, not because they want to. There's a difference between people following instructions and people being genuinely committed in achieving results.


⚖️ You think fair means treating everyone the same Good management means treating people as individuals. What motivates one person might demotivate another. One-size-fits-all management gets one-size-fits-all results.


💬 You assume your communication is clear You know what you meant to say. But what did your team actually hear? The message you send isn't always the message that's received.


🔍 You don't see your own patterns We all have default behaviours under pressure. Some managers become controlling. Others become distant. You can't fix patterns you don't recognise.

 

The "Successful" Manager's Trap


Many managers resist help because they're getting results. Sales are up. Projects are delivered. Targets are met.

But success can mask problems:

  • High performance, high turnover Your results look great, but you're burning through people. The cost of replacement and training is hidden in other budgets.
  • Short-term results, long-term problems Pushing hard for immediate results often creates stress, burnout, and disengagement that shows up later.
  • Dependent teams Your team performs well when you're there but struggles when you're not. You've created dependency, not capability.
  • Limited growth Your approach works for your current team and situation. But can you scale it? Can you handle different personalities, bigger teams, more complex challenges?

 

Five Signs You Need Help (Even If You Think You Don't)

🚨 Your team only comes to you with good news

If people aren't bringing you problems, concerns, or different perspectives, they don't trust you with the truth.


🔄 You solve the same problems repeatedly

When the same issues keep arising, it's not bad luck. It's a system problem that requires a different approach.


😤 You're frustrated with your team's motivation

"They just don't care like I do." This is often a sign that your approach isn't connecting with what actually motivates your people.


⏰ You work longer hours than your team

Good managers develop people who can take responsibility. If you're always the one staying late and solving problems, you're not developing capability.


🎭 People behave differently when you're not there

If the dynamic changes when you leave the room, people aren't comfortable being authentic around you.

 

What Good Management Support Looks Like


🔍 An outside perspective

Someone who can see patterns you can't, ask questions you haven't considered, and challenge assumptions you don't realise you're making.


🛠️ Practical tools and frameworks

Not theory, but real techniques you can use immediately to handle difficult conversations, motivate individuals, and build team capability.


🎯 Personalised development

Generic training assumes all managers face the same challenges. Good support addresses your specific situations, team dynamics, and development needs.


📈 Ongoing development

Management isn't a skill you learn once. Business changes, people change, challenges evolve. Good managers never stop learning.

 

Three Things Every Manager Should Do


🪞 Get honest feedback

Ask your team what you should stop doing, start doing, and continue doing. Create safe ways for people to give you real feedback, not just what they think you want to hear. 360 feedback can be a great way to get honest, actionable insights to what you need to focus on. 


📚 Invest in your development

Whether it's coaching, training, mentoring, or peer learning - commit to improving your management skills just like you'd commit to improving your technical skills.


🤝 Find your support network

Other managers facing similar challenges, a mentor who's been where you want to go, or a coach who can help you develop new approaches.

 

The Power of 360-Degree Feedback


The challenge with getting honest feedback is that most people won't give it directly; especially not to their manager. They're too worried about consequences, too concerned about the relationship, or simply unsure how you'll react.

This is where 360-degree feedback becomes transformational. 360-degree feedback can reveal your default patterns by showing how different people experience your leadership.


A proper 360 assessment gathers anonymous, structured feedback from your manager, your peers, and your direct reports. It asks the same questions of everyone, giving you comparable data about how you're perceived across different relationships. You also complete the questions so you can evaluate your perception of yourself against how others see you.


What makes 360 feedback so powerful:


🔐 Anonymity creates honesty

When people know their individual responses can't be identified, they tell the truth. You finally hear what your team has been saying about you when you're not in the room.


📊 Patterns become visible

One person's opinion might be an outlier. When multiple people identify the same strength or development area, you can't dismiss it. The pattern is real.


🪞 You see the gaps

The most valuable insight comes from comparing how you see yourself with how others see you. Where's the disconnect? What are you not aware of?


🎯 It's specific and actionable

Good 360 tools don't just tell you you're "not a great leader." They show you exactly which aspects of your leadership behaviours work and which don't, according to the people who experience them.


I use 360 feedback extensively in my coaching work. We review the results together, identify the development priorities, and create an action plan based on real data about your leadership impact. It transforms vague feelings of "I could be better at this" into concrete, evidence-based development goals. It also provides a way to measure your improvements. 

The managers who get the most value from 360 feedback are those who approach it with genuine curiosity rather than defensiveness. They want to know the truth about their impact, even when it's uncomfortable.


The Reality Check

The managers who resist help most are often the ones who need it most. Confidence without self-awareness creates blind spots that become expensive problems.


Your team's performance reflects your management capability. If you want better results from your people, start by becoming a better manager of people.


The best athletes have coaches. The best leaders have support. The best managers never stop learning.

Thinking you don't need help isn't a sign of competence. It's a barrier to excellence.


The question isn't whether you need help with your management skills. The question is whether you're brave enough to get it.



Ready to become the manager your team actually wants to work for? I offer two leadership development packages:


📊 360 Leadership Profile + 3 Coaching Sessions: £765 + VAT

Get comprehensive feedback from your manager, peers, and direct reports, then work through the insights and create your action plan in three focused coaching sessions.


📊 360 Leadership Profile + 6 Coaching Sessions: £1,295 + VAT

The complete development package. We'll not only identify your development areas but work together over six sessions to embed new behaviours and track your progress.



The best managers never stop developing their people skills. Let's start with understanding how you're really perceived. Get in touch to find out more.

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